ExpressVPN's split tunneling feature allows you to choose which apps use the VPN and which connect directly to the internet. This flexibility can improve your network speed and optimize your online experience. However, some users experience issues where split tunneling does not work as expected. This guide provides practical troubleshooting steps and tips to resolve the problem.
What is Split Tunneling and Why Use It?
Split tunneling lets you selectively route your internet traffic through the VPN or your local network. For example, you can configure ExpressVPN to protect your browser while letting your email client access the internet directly. This is useful to conserve bandwidth, access local network devices, or avoid VPN restrictions on certain apps.
Common Causes for ExpressVPN Split Tunneling Not Working
There are multiple reasons split tunneling may fail to work properly, including:
- App conflicts: Other VPNs or security software may interfere.
- Outdated ExpressVPN app: Older versions might have bugs affecting split tunneling.
- Incorrect split tunneling settings: Misconfigured apps or missing exclusions.
- Operating system limitations: Some OS versions might not fully support split tunneling.
- Network restrictions: Corporate or ISP firewalls blocking VPN traffic.
How to Troubleshoot and Fix Split Tunneling Issues
1. Update ExpressVPN App
Make sure you are running the latest version of ExpressVPN. Updates often fix bugs and improve feature compatibility:
- Open ExpressVPN.
- Go to Settings > About or Help > Check for Updates.
- Install any available updates and restart the app.
2. Review and Reset Split Tunneling Settings
Sometimes, your app selections may be incorrect or corrupted:
- Open ExpressVPN and navigate to Options or Settings.
- Find the Split Tunneling section.
- Temporarily disable split tunneling, then re-enable it.
- Add or remove apps carefully, ensuring the right apps are selected to bypass or use the VPN.
3. Check for Conflicting Software
Other VPN software, firewalls, or security suites can disrupt split tunneling. To fix this:
- Close or uninstall other VPN apps.
- Temporarily disable firewalls or antivirus software and test split tunneling.
- If the issue resolves, configure exceptions or whitelist ExpressVPN.
4. Restart Network Devices
Reboot your modem, router, and computer to clear potential network glitches affecting VPN behavior.
5. Reinstall ExpressVPN
If problems persist, uninstall ExpressVPN completely and reinstall the latest version from the official website.
Additional Tips and Considerations
- Ensure your operating system supports split tunneling; some older OS versions have limited VPN features.
- Test split tunneling with different apps to identify if the problem is app-specific.
- Use the ExpressVPN helpline if you need personalized assistance or have account-related issues.
Conclusion
Split tunneling is a powerful feature of ExpressVPN, offering great control over your network traffic. When it doesn't work, it can be frustrating, but by following the above troubleshooting steps, you can quickly identify and resolve most problems. Always keep your ExpressVPN client updated, configure settings carefully, and don’t hesitate to contact the helpline for expert help.